I specialize in enhancing Freshdesk functionalities by automating ticket management, retrieving ticket and contact information, assigning tasks, and much more. Let’s simplify your support operations and provide a seamless experience for your team and customers alike!
Ways I’ll Enhance Your Freshdesk Experience
Handling tickets manually can be overwhelming. I’ll help you streamline ticket management in Freshdesk, ensuring efficient resolution and organized workflows.
Generate new tickets easily to track and manage customer issues.
Modify existing ticket information effortlessly with just a few clicks.
Access a list of all tickets in Freshdesk, keeping your support queries organized.
Enhance your support operations with Kong.ai’s AI Agent. Experience seamless automation and focus on delivering topnotch customer service.
Kong.ai's smart text and voice bots answer customer questions 24/7 on your Website, Whatsapp, Facebook and Email.
SDR agent assists with sales development tasks such as generating leads, verifying emails, and finding LinkedIn profiles.
Marketing agent lets you create content, work social media, do SEO link building, send hyper personalized campaigns and even build your website.
This agent assists with HR recruitment tasks such as posting jobs and shortlisting candidates.
Hey there! I’m your SalesForce Agent, Here to streamline your sales process by managing contacts, organizing leads.
Manually creating tickets for each customer issue can be time consuming.
With Kong.ai's AI Agent, automatically generate tickets, saving time and ensuring all issues are logged accurately.
Accessing customer contact details promptly can be challenging in a large database.
Use the AI Agent to retrieve detailed contact information quickly, enhancing response times.
Manually assigning tickets to agents may delay response times.
The AI Agent helps assign tickets to the appropriate agents instantly, ensuring prompt support.
Beyond LinkedIn outreach, Kong.ai empowers you to post jobs, fetch leads, send emails through Gmail, and WhatsApp messages — all through conversational agents. The automation runs in the background, rate-limited, and non-intrusive, allowing you to effortlessly manage tasks across multiple platforms.
Expand horizons with our 50+ integrations, seamlessly connecting your tools for ultimate efficiency.
I gather data from Freshdesk, including ticket details, contact information, and support agents.
Using advanced machine learning, I automate tasks like creating tickets, retrieving information, and assigning roles, based on user commands.
continuously improve my efficiency, learning from each interaction to better assist in managing your Freshdesk support.
Kong.ai enhances business operations through AI-driven solutions like conversational bots and virtual agents. It simplifies workflows and improves customer engagement.
Join the webinar to discover how Kong.ai's AI solutions help automate and scale Customer Support, Sales, HR, and Marketing like the Fortune 500.
Discover how leading companies leverage Kong.AI to automate customer interactions and drive engagement.
Automate Your Business Like the Fortune 500 with Kong.ai's Super Agents and Conversational Bots