Transform Your Customer Engagement with Kong AI Chatbot

Effortlessly manage customer queries, automate workflows, and elevate your business efficiency with Kong's AI-powered chatbot. Simple, smart, and tailored for your needs.

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    • Real-Time Customer Engagement

      24/7 instant support, guiding visitors through services and improving user experience with timely assistance.

    • Personalized Conversations

      Responses based on user preferences, creating seamless, engaging, and human-like conversations and enhancing user satisfaction.

    • Proactive Notifications and Updates

      Send timely updates on new features and services, keeping users informed and boosting engagement. features or upgrades.

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    Core AI Chatbot Capabilities

    Kong.ai’s foundational capabilities provide robust AI-driven interaction solutions, enabling businesses to automate customer service, sales, or marketing efforts across multiple communication channels

    Sales Agent

    AI Conversation Chatbot

    This feature enables a human-like, 24/7 chatbot that engages users in real-time, answering questions, resolving issues, and guiding visitors through services or products, enhancing user experience..

    AI Agents

    Specialized AI agents are designed to handle specific tasks, such as customer support, marketing, or sales. Each agent is trained with focused knowledge to maximize efficiency and deliver domain-specific assistance.

    Multi-channel Communication

    The AI chatbot can interact with users across various platforms like websites, mobile apps, social media, and messaging services, ensuring a seamless and consistent customer experience across all channels.

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    Customization and Flexibility

    Kong.ai provides flexibility in integrating and customizing the chatbot according to your business needs. With support for multiple language models and no-code solutions, Kong.ai ensures that businesses can easily deploy AI without technical barriers.

    Sales Agent

    Customization

    Modify the chatbot’s appearance, tone, and behavior to align with your brand identity and business requirements. From the chatbot’s visuals to conversational flows, everything can be tailored to meet customer needs.

    Multi-LLM Support

    The platform supports multiple Large Language Models (LLMs), giving businesses the ability to choose the model that best suits their domain-specific needs. This ensures that the chatbot can handle various language processing tasks with optimal accuracy and efficiency.

    No-Code AI Plugins

    Kong.ai offers easy-to-integrate AI tools without the need for coding expertise. This feature allows businesses to rapidly implement and customize AI-driven solutions into their workflows, reducing the time and effort required for deployment.

    AI Training and Enhancement

    These features are geared towards improving the chatbot’s understanding and capabilities. By training the chatbot on specific datasets and using pre-built templates, businesses can ensure that the AI delivers precise and relevant responses.

    Sales Agent

    Security and Scalability

    Kong.ai ensures that businesses can securely scale their AI solutions while maintaining high performance. The platform is designed to handle growing customer bases without compromising speed or security

    AI Proxy

    This feature routes AI responses through internal systems before they reach the customer, ensuring that all communications comply with business policies and data security standards. It helps businesses maintain control over AI-generated outputs.

    Scalability

    Kong.ai is built to scale as your business grows. Whether you are handling hundreds or millions of customer interactions, the platform maintains performance and responsiveness, ensuring seamless service at all levels.

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    Integration Partners

    Expand horizons with our 50+ integrations, seamlessly connecting your tools for ultimate efficiency.

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    Chrome Browser Agents

    Experience the Power of RPA Browser Automation with the Kong.ai Chrome Extension

    Beyond LinkedIn outreach, Kong.ai empowers you to post jobs, fetch leads, send emails through Gmail, and WhatsApp messages — all through conversational agents. The automation runs in the background, rate-limited, and non-intrusive, allowing you to effortlessly manage tasks across multiple platforms.

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    Frequently asked questions

    What is Kong.ai?

    Kong.ai allows your business operations to be operated starting from conversational fully-ai bots to advanced agents (virtual employees).

    Trusted by startups, hospitals and enterprises worldwide

    Discover how leading companies leverage Kong.AI to automate customer interactions and drive engagement.

    • Kong.AI Logo

      Kong.AI’s intelligent bots have revolutionized our customer service, automating interactions and providing real-time assistance, enhancing customer satisfaction significantly.

      RONALD KLUGER
      CEO at KPSYNCLAB

    • Implementing Kong.AI was a game-changer for us. The ease of integration and the ability to customize interactions based on our needs allowed us to provide personalized experiences at scale.

      CHRISTIAN BJERRE NIELSEN
      CPO at uQualio

    • With Kong.AI, we’ve seen a 40% reduction in support costs while maintaining high customer satisfaction rates. Their AI bots handle queries with human-like precision.

      KIM LY
      Operations Manager

    • We chose Kong.AI for its unmatched customization capabilities and robust analytics, enabling us to tailor our services to the unique needs of our diverse clientele.

      UE
      SMALL-BUSINESS USER
    • Kong.AI Logo

      Kong.AI has transformed our onboarding process, providing a seamless and interactive experience for our customers, while enhancing our operational efficiency.

      TEJAS
      MID-MARKET CONSULTANT

    • The powerful AI tools from Kong.AI have enabled us to proactively engage with our customers, reducing churn and increasing retention rates.

      Emma Wilson
      COSMETICS MARKETING ADMINISTRATOR

    • Integrating Kong.AI into our ecosystem was straightforward, and it has significantly improved our customer engagement metrics across all channels.

      STONE GYE
      Owner at Stonegye.digital

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    Automate Your Business Like the Fortune 500 with Kong.ai's Super Agents and Conversational Bots

    Super AI Agents
    Rapid Training
    AI Chatbots (WhatsApp, Website, Voice, and Email Bots)
    RPA Browser Automation
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