FEATURES OFFERED BY KONG

All-in-One AI Tools for Your Business

Transform your business with Kong.ai's suite of AI-driven solutions for communication, task automation, and customer engagement across multiple platforms.

01.

Conversational AI Chatbots

Connect with customers across multiple communication platforms.

02.

AI Super Agents

Automate your business processes with AI-powered agents.

03.

Task Automation

Streamline your workflows with AI-driven task automation.

Channels Supported by Kong.ai

Kong.ai provides seamless integration across multiple communication channels to ensure that your customers can reach you whenever and wherever they need.

Voice Support

Kong.ai leverages advanced Automatic Speech Recognition (ASR) technology to accurately transcribe spoken words into text. This enables the chatbot to understand and process user queries delivered through voice, ensuring faster responses and improving the overall conversational flow. With ASR, Kong.ai provides multilingual support, making it versatile for businesses with global audiences.

Automatic Speech Recognition

Kong.ai uses ASR to transcribe spoken words into text, enabling faster responses and multilingual support for global users.

Text-to-Speech (TTS)

Kong.ai converts text into natural-sounding speech, offering an interactive experience, enhancing engagement for users preferring voice responses.

Text Support

Manage customer queries through text-based interactions across various platforms. Kong.ai handles everything from live chat to in-app messaging, ensuring your customers always receive timely responses.

Unify AI capabilities across your platform

Email

Automate and streamline your email support using Kong.ai’s intelligent systems. Whether it’s for customer service inquiries, confirmations, or marketing messages, Kong.ai ensures every email is handled efficiently and professionally.

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WhatsApp

Provide real-time support on WhatsApp, one of the world’s most popular messaging apps. With Kong.ai’s seamless integration, you can handle customer conversations instantly and efficiently, improving response times and customer satisfaction.

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Facebook

Integrate Kong.ai with Facebook to manage customer inquiries and interactions directly from the platform. Offer round-the-clock support to your audience where they spend most of their time.

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Training Features: Smarter AI, Faster Learning

Kong.ai’s AI gets better with every interaction, offering fast, accurate, and multilingual support to meet your customers' needs.

OpenAI Powered

Kong.ai leverages the powerful capabilities of OpenAI, ensuring that your AI-powered customer interactions are always smart, intuitive, and contextually aware. The OpenAI integration allows for more human-like conversations and better understanding of customer needs.

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Self-Training

Kong.ai’s self-training feature enables your AI to continuously learn and improve based on interactions with users. With each conversation, the system refines its responses, ensuring it gets better over time without needing constant manual updates.

Unify AI capabilities across your platform

Retrieval-Based Learning

Kong.ai incorporates advanced retrieval techniques to provide precise answers from large datasets. This ensures that your AI assistant can always find the most relevant information to respond accurately to customer queries.

Multi-LLM Support for unparalleled flexibility

SuperFast Streaming Responses

With Kong.ai, responses are lightning fast. The platform uses advanced AI and optimized infrastructure to ensure that your customers get instant replies, no matter how complex the question.

Advanced Prompt Engineering

Multi-LLM Support for unparalleled flexibility

Leverage the power of multiple large language models (LLMs) to ensure your AI solutions are always on the cutting edge.

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Browser Agent: RPA Automation at Your Fingertips

Automate complex tasks effortlessly with Kong.ai’s Browser Agent. From sending emails to fetching leads and posting on social platforms, experience seamless RPA automation directly in your browser.

AI Tasks & Scheduling: Smarter Work, Faster Results

Automate everyday tasks and manage schedules effortlessly with AI. From research to personalized outreach, let Kong.ai boost your productivity.

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Documents Support: Seamless File Handling, Fast and Efficient

Simplify your document workflows with Kong.ai’s powerful document support—designed for quick uploads, accurate parsing, and easy management across multiple formats, all in one place.

Integration Partners

Expand horizons with our 50+ integrations, seamlessly connecting your tools for ultimate efficiency.

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Trusted by startups, hospitals and enterprises worldwide

Discover how leading companies leverage Kong.AI to automate customer interactions and drive engagement.

  • Kong.AI Logo

    Kong.AI’s intelligent bots have revolutionized our customer service, automating interactions and providing real-time assistance, enhancing customer satisfaction significantly.

    RONALD KLUGER
    CEO at KPSYNCLAB
  • Implementing Kong.AI was a game-changer for us. The ease of integration and the ability to customize interactions based on our needs allowed us to provide personalized experiences at scale.

    CHRISTIAN BJERRE NIELSEN
    CPO at uQualio
  • With Kong.AI, we’ve seen a 40% reduction in support costs while maintaining high customer satisfaction rates. Their AI bots handle queries with human-like precision.

    KIM LY
    Operations Manager
  • We chose Kong.AI for its unmatched customization capabilities and robust analytics, enabling us to tailor our services to the unique needs of our diverse clientele.

    UE
    SMALL-BUSINESS USER
  • Kong.AI Logo

    Kong.AI has transformed our onboarding process, providing a seamless and interactive experience for our customers, while enhancing our operational efficiency.

    TEJAS
    MID-MARKET CONSULTANT
  • The powerful AI tools from Kong.AI have enabled us to proactively engage with our customers, reducing churn and increasing retention rates.

    Emma Wilson
    COSMETICS MARKETING ADMINISTRATOR
  • Integrating Kong.AI into our ecosystem was straightforward, and it has significantly improved our customer engagement metrics across all channels.

    STONE GYE
    Owner at Stonegye.digital

Frequently asked questions

What is Kong.ai?

Kong.ai allows your business operations to be operated starting from conversational fully-ai bots to advanced agents (virtual employees).

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Automate Your Business Like the Fortune 500 with Kong.ai's Super Agents and Conversational Bots

Super AI Agents
Rapid Training
AI Chatbots (WhatsApp, Website, Voice, and Email Bots)
RPA Browser Automation