We have sent an OTP to your
contact. Please enter it below to verify.
Don't
have an
account yet? Sign
up
Already
have an
account?
Login
Alert
Your message here...
Confirm Action
Your notification message here...
Contact Us
For any questions
or assistance regarding
Customer Support,
Sales Inquiries, Technical Support, or General Inquiries,
our AI-powered team is here to help!
Wait!
Power Up
Your Business with AI Before You Go!
Automate your Customer Support, Sales, and Marketing like the Fortune
500 with
AI
Chatbots
and Kong Agents. Take your business to the next level with smart, efficient, and AI-driven
solutions.
Kong - A Sendbird Alternative
Why Kong.ai is the Ultimate Alternative to Sendbird
Kong.ai goes beyond real-time messaging, offering intelligent, AI-driven automation across channels like
WhatsApp,
voice, email, and websites. With advanced analytics, customizable workflows, and multichannel support,
Kong.ai delivers
deeper engagement and flexibility than Sendbird’s messaging-centric platform.
Explore our AI-powered tools: Sales agents that generate leads and manage outreach, Marketing agents for
content
creation and SEO, and HR agents for hiring automation and applicant scoring.
Sendbird offers excellent chat and communication APIs, perfect for real-time messaging
and customer interactions.
However, Kong.ai takes automation a step further with AI-driven capabilities across
multiple channels—WhatsApp, voice,
email, and websites. This enables businesses to automate complex workflows and focus on
high-value tasks while Kong.ai
handles routine inquiries efficiently with AI chatbots.
Multichannel Communication
Sendbird’s focus is on in-app messaging and real-time engagement across platforms like
SMS, WhatsApp, and video. In
contrast, Kong.ai offers a multichannel approach that includes broader communication
capabilities such as voice, email,
and web chat, making it a more flexible solution for enterprises looking to streamline
customer interactions across
various platforms.
Customization and Integration
Sendbird allows some customization through its API and SDKs, but Kong.ai provides a more
comprehensive, customizable
platform with deeper integration options for CRM systems, marketing tools, and payment
gateways. This makes it easier
for businesses to tailor their automation strategies and integrate them seamlessly into
their existing workflows.
Enterprise Scalability
Sendbird is known for its enterprise-level solutions, especially for industries like
healthcare, financial services, and
on-demand services. Kong.ai, however, offers scalability across multiple channels,
allowing businesses to manage large
volumes of customer interactions without sacrificing performance or flexibility. Kong.ai
is designed to grow with your
business, offering powerful AI tools that scale as your needs evolve.
Better Value for Growth
Sendbird is a strong contender in the chat API space, but as your business expands and
customer interactions become more
complex, Kong.ai provides better value by offering advanced features like AI automation,
multichannel communication, and
real-time analytics at competitive pricing. This ensures that as your business grows, so
does your platform’s capability
to handle increasingly complex customer interactions.
With Kong.ai's comprehensive AI conversation chatbot, easily
integrate and manage AI-driven conversations across all your
business applications.
Multi-LLM Support for unparalleled flexibility
Leverage the power of multiple large language models (LLMs) to
ensure your AI solutions are always on the cutting edge.
Advanced Prompt Engineering
Streamline your AI interactions with prompt templating and
manipulation features, making AI communication more effective and
tailored to your needs.
Communicate across all channels
With Kong.ai, support multi-channel communication, including
WhatsApp, Website, Email, and Voice, ensuring seamless
interactions wherever your customers are.
If you have anything else you want to ask, reach out to us
Kong.ai
Sendbird is a communication API platform that provides in-app messaging, voice, and chat
services, enabling businesses
to build custom chat and communication features within their apps.
Kong.ai is an AI-powered platform designed to automate customer interactions across multiple
channels, including
WhatsApp, voice, email, and websites. It utilizes advanced AI to streamline workflows, automate
processes, and optimize
customer engagement.
Sendbird focuses primarily on real-time messaging within apps and web platforms, whereas Kong.ai
offers AI-driven automation across multiple channels like WhatsApp, email, and voice, making it
more
versatile for businesses looking to manage interactions beyond messaging
Sendbird provides some AI-powered chat features, but its main focus is real-time messaging and
chat integration. Kong.ai offers advanced AI capabilities, including intelligent automation,
real-time insights, and customizable
workflows, making it a better choice for businesses looking for AI-driven interactions.
Sendbird supports messaging channels like WhatsApp, SMS, and in-app chat. However, Kong.ai
provides a broader multichannel solution, supporting voice, email, websites, and more, giving
businesses the ability to manage customer interactions across various platforms
Both platforms are built for scalability, but Kong.ai offers better scalability across multiple
channels with AI-driven
automation. Sendbird excels in in-app messaging, but for enterprises looking to handle high
volumes of interactions across diverse
communication channels, Kong.ai is the more scalable solution.
Sendbird provides customization through APIs and SDKs, but Kong.ai offers more flexibility with
deeper integrations and customizable AI workflows, allowing businesses to
create tailored customer interaction strategies across multiple platforms.
Sendbird offers basic analytics to monitor chat and conversation performance. In contrast,
Kong.ai provides real-time, detailed analytics across all communication channels, helping
businesses
optimize interactions and make data-driven decisions.
Trusted by startups, hospitals and enterprises worldwide
Discover how leading companies leverage Kong.AI to automate customer interactions and drive
engagement.
Kong.AI’s intelligent bots have revolutionized our customer service, automating
interactions and providing real-time assistance, enhancing customer satisfaction
significantly.
RONALD KLUGER
CEO at KPSYNCLAB
Implementing Kong.AI was a game-changer for us. The ease of integration and the
ability to customize interactions based on our needs allowed us to provide
personalized experiences at scale.
CHRISTIAN BJERRE NIELSEN
CPO at uQualio
With Kong.AI, we’ve seen a 40% reduction in support costs while maintaining high
customer satisfaction rates. Their AI bots handle queries with human-like
precision.
KIM LY
Operations Manager
We chose Kong.AI for its unmatched customization capabilities and robust
analytics,
enabling us to tailor our services to the unique needs of our diverse clientele.
UE
SMALL-BUSINESS USER
Kong.AI has transformed our onboarding process, providing a seamless and
interactive
experience for our customers, while enhancing our operational efficiency.
TEJAS
MID-MARKET CONSULTANT
The powerful AI tools from Kong.AI have enabled us to proactively engage with
our
customers, reducing churn and increasing retention rates.
Emma Wilson
COSMETICS MARKETING ADMINISTRATOR
Integrating Kong.AI into our ecosystem was straightforward, and it has
significantly
improved our customer engagement metrics across all channels.
STONE GYE
Owner at Stonegye.digital
Get Started Now
Automate Your Business Like the Fortune 500 with
Kong.ai's
Super Agents and Conversational Bots
Super AI Agents
Rapid
Training
AI
Chatbots (WhatsApp, Website, Voice, and Email Bots)
