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Customer Support,
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Power Up
Your Business with AI Before You Go!
Automate your Customer Support, Sales, and Marketing like the Fortune
500 with
AI
Chatbots
and Kong Agents. Take your business to the next level with smart, efficient, and AI-driven
solutions.
Kong - A LivePerson Alternative
Why Kong.ai is the Smarter Choice Over LivePerson
Kong.ai enhances customer interactions with AI-powered automation across WhatsApp, voice, email, and
websites. Offering
real-time analytics, multichannel support, and deep integration, it outperforms LivePerson’s focus on
messaging by
providing tailored, scalable workflows for enterprises looking to grow and optimize customer
experiences.
Explore our AI agents and automation tools: Sales agents that generate leads, verify emails, and find
LinkedIn profiles;
Marketing agents that create content, manage social media, and optimize campaigns; and HR agents that
post jobs, score
candidates, and streamline the hiring process.
While LivePerson offers solid digital conversation tools, Kong.ai takes automation
further with AI-driven responses that
streamline customer interactions and reduce operational costs. By automating complex
queries, your team can focus on
high-priority tasks without sacrificing response quality.
Multichannel Reach
While LivePerson focuses on messaging solutions, Kong.ai supports multichannel
communication—from email and voice to
WhatsApp and website chat—giving you a complete suite for handling customer needs,
regardless of platform.
Tailored Integrations
While LivePerson integrates well with CRM systems, Kong.ai offers more advanced
integration options with marketing
tools, payment gateways, and back-end systems, making it an ideal choice for enterprises
looking to streamline
operations.
Optimized Customer Interaction
LivePerson is effective for managing customer conversations, but Kong.ai’s AI-driven
platform optimizes every
interaction with intelligent, context-aware responses, helping businesses automate at
scale.
Broader Communication Channels
Kong.ai offers more than just messaging solutions like LivePerson. With WhatsApp, voice,
email, and website chat all
integrated into one platform, Kong.ai enables businesses to engage customers across
their entire digital landscape.
With Kong.ai's comprehensive AI conversation chatbot, easily
integrate and manage AI-driven conversations across all your
business applications.
Multi-LLM Support for unparalleled flexibility
Leverage the power of multiple large language models (LLMs) to
ensure your AI solutions are always on the cutting edge.
Advanced Prompt Engineering
Streamline your AI interactions with prompt templating and
manipulation features, making AI communication more effective and
tailored to your needs.
Communicate across all channels
With Kong.ai, support multi-channel communication, including
WhatsApp, Website, Email, and Voice, ensuring seamless
interactions wherever your customers are.
If you have anything else you want to ask, reach out to us
Kong.ai
LivePerson is a conversational AI platform designed to enhance customer interactions through
messaging, live agents, and
automation. It helps businesses engage with customers on platforms like WhatsApp, SMS, Facebook
Messenger, and more.
Kong.ai is an advanced AI-powered platform that offers automation across multiple channels,
including WhatsApp, email,
voice, and websites. It provides AI-driven conversations and real-time analytics, making it
ideal for enterprises
looking to scale customer interactions.
While both platforms offer AI-driven automation, LivePerson primarily focuses on messaging
channels and agent-assisted
conversations. Kong.ai offers broader multichannel support, including voice, websites, and
email, with deeper AI
automation capabilities, including multi-LLM support and prompt engineering for personalized
responses.
Yes, LivePerson supports messaging platforms like SMS, WhatsApp, and Facebook Messenger.
However, Kong.ai goes further
with multichannel communication, offering integration across voice, email, websites, and
more.
Yes, Kong.ai supports live agents when necessary but focuses heavily on AI automation. Unlike
LivePerson, which
emphasizes live agent assistance, Kong.ai’s AI agents can automate tasks such as lead
generation, content creation, and
HR functions.
Both LivePerson and Kong.ai are designed for enterprises. However, Kong.ai offers more robust
scalability across
channels and workflows, allowing businesses to handle larger volumes of customer interactions
with fully customizable
automation.
LivePerson provides AI-powered chatbots and automation for messaging platforms. Kong.ai, on the
other hand, offers
advanced AI capabilities like multi-LLM support, AI prompt templates, and AI proxy to optimize
chatbot performance
across platforms.
LivePerson offers conversation analytics to improve agent performance. Kong.ai provides
real-time, in-depth analytics
across all channels, offering actionable insights to help businesses optimize customer
interactions.
Yes, Kong.ai provides a seamless migration process, allowing businesses to transition their
customer interactions and
workflows from LivePerson while taking advantage of more advanced AI and automation features
Both platforms offer enterprise-level solutions, but Kong.ai delivers better value for growing
businesses with its
deeper automation, customizable workflows, and broader multichannel support at competitive
pricing.
Trusted by startups, hospitals and enterprises worldwide
Discover how leading companies leverage Kong.AI to automate customer interactions and drive
engagement.
Kong.AI’s intelligent bots have revolutionized our customer service, automating
interactions and providing real-time assistance, enhancing customer satisfaction
significantly.
RONALD KLUGER
CEO at KPSYNCLAB
Implementing Kong.AI was a game-changer for us. The ease of integration and the
ability to customize interactions based on our needs allowed us to provide
personalized experiences at scale.
CHRISTIAN BJERRE NIELSEN
CPO at uQualio
With Kong.AI, we’ve seen a 40% reduction in support costs while maintaining high
customer satisfaction rates. Their AI bots handle queries with human-like
precision.
KIM LY
Operations Manager
We chose Kong.AI for its unmatched customization capabilities and robust
analytics,
enabling us to tailor our services to the unique needs of our diverse clientele.
UE
SMALL-BUSINESS USER
Kong.AI has transformed our onboarding process, providing a seamless and
interactive
experience for our customers, while enhancing our operational efficiency.
TEJAS
MID-MARKET CONSULTANT
The powerful AI tools from Kong.AI have enabled us to proactively engage with
our
customers, reducing churn and increasing retention rates.
Emma Wilson
COSMETICS MARKETING ADMINISTRATOR
Integrating Kong.AI into our ecosystem was straightforward, and it has
significantly
improved our customer engagement metrics across all channels.
STONE GYE
Owner at Stonegye.digital
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Automate Your Business Like the Fortune 500 with
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Super Agents and Conversational Bots
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Chatbots (WhatsApp, Website, Voice, and Email Bots)
